GliVal

Cookies Policy

Effective Date: November 22, 2025
Last Updated: November 22, 2025

This Cookies Policy explains how GliVal (“GliVal”, “we”, “our”, or “the Platform”), operated by X STAR CODE, Edmonton, Alberta, Canada (Registration Number: TN26511691), uses cookies and similar technologies on glival.com and Customer subdomain pages.
For questions, contact [email protected].

By continuing to use GliVal after being presented with this Policy, you provide implied consent to the use of cookies described below, as permitted under Canadian privacy law (PIPEDA).

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.
They help websites function, improve stability, and remember preferences.

GliVal also uses browser storage mechanisms such as:

  • localStorage
  • sessionStorage
  • temporary security tokens

These technologies are treated similarly to cookies in this Policy.

2. How GliVal Uses Cookies

GliVal uses cookies strictly to operate the Platform safely and efficiently.
We do not use third-party advertising cookies.

Our primary uses include:

2.1 Essential Cookies (Strictly Necessary)

These cookies are required for the Platform to function and cannot be disabled.

They support:

  • booking flow continuity
  • Customer Portal authentication
  • maintaining selected service and time slot
  • verifying session integrity
  • ensuring subdomain routing
  • security and fraud prevention
  • preserving basic UI preferences

Without these cookies, GliVal may not function properly.

2.2 Performance & Analytics Cookies

Used to understand platform performance and stability, including anonymous metrics such as:

  • pages visited
  • booking funnel progression
  • device and browser information
  • error monitoring and performance data

GliVal does not use analytics cookies for advertising or profiling.

2.3 Security & Bot Protection Cookies

GliVal uses Google Recaptcha and internal fraud-prevention systems.

These cookies help:

  • distinguish legitimate users from bots
  • prevent abuse, spam, and automated attacks
  • protect SMS verification and booking flows

Use of Google Recaptcha is subject to the Google Privacy Policy and Google Terms of Service.

2.4 Functionality Cookies

Used to remember:

  • UI selections
  • last visited booking step
  • service/category filters
  • Customer subdomain preferences

These improve convenience but are not mandatory.

3. Third-Party Cookies and Services

GliVal uses trusted third-party subprocessors to operate essential features:

  • Stripe — payment processing
  • Twilio — SMS delivery
  • Brevo — email delivery
  • Hosting providers — hosting infrastructure
  • Google Recaptcha — security and bot protection

These providers may set their own cookies or tracking mechanisms when required for security or functionality.
GliVal uses only reputable providers necessary for the Platform to operate.

4. What Cookies GliVal Does Not Use

GliVal does not use:

  • advertising cookies
  • retargeting cookies
  • social media tracking pixels
  • cross-site behavioral profiling
  • marketing fingerprinting methods

GliVal is not an advertising platform.

5. Managing Cookies

You may disable cookies through your browser settings.
However:

  • disabling essential cookies may prevent you from booking appointments,
  • login and Customer Portal features may stop working,
  • Recaptcha-protected forms may fail to submit.

Essential cookies cannot be disabled from within the Platform.

6. Local Storage & Session Storage

GliVal may use storage APIs to:

  • temporarily store booking progress,
  • remember selected services,
  • maintain UI state,
  • store fraud-prevention tokens,
  • preserve subdomain context.

This data can be cleared manually by the user or through browser cleanup tools.

GliVal does not store sensitive personal data (such as payment card numbers or identity documents) in browser storage.

7. Changes to This Cookies Policy

We may update this Policy from time to time.
Significant changes may be communicated through the Platform.
Continued use of GliVal after updates constitutes acceptance of the updated Policy.

8. Contact Information

For questions related to cookies or privacy:

GliVal (operated by X STAR CODE)
Edmonton, Alberta, Canada
Registration Number: TN26511691
Email: [email protected]